Home Services Class Actions Latitude Financial Privacy Breach Investigation
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Gordon Legal, together with Hayden Stephens and Associates, are investigating a potential legal action against Latitude Financial, for serious security breaches which have compromised the personal information of past and present customers.
Latitude has confirmed that the following has been stolen:
- 7.9 million driver’s license numbers;
- 53,000 passport numbers; and
- 6.1 million customer records which include personal information.
The breach has affected millions of past and present customers of Latitude Financial and is one of the biggest in Australian history. More information about the breach is still being uncovered, but as of 27 March 2023, it is estimated that the private data of up to 8 million past and current customers has been stolen.
If you would like to receive updates about the progress of this investigation and are a present or former customer of Latitude Financial, please register.
Timeline
16 March 2023:
20 March 2023:
22 March 2023:
27 March 2023
Frequently Asked Questions
Class Actions
What is this investigation about?
This investigation is about a major security breach of Latitude Financial’s network, which resulted in millions of past and present customers’ personal information being stolen.
What information has been compromised?
Information compromised includes current and former customers names, dates of birth, phone numbers and emails, driver’s licenses, passport numbers, Medicare numbers, and other personal information yet unspecified.
Am I eligible?
If you are a current or former customer of Latitude Financial, you are eligible to register.
Can I still register if I am no longer a customer of Latitude Financial?
Yes, former customers are eligible to register.
What information do I need to provide to register for the investigation?
In order to register, you will need to provide us with:
- your name;
- a telephone number;
- email; and
- postal address
You will also have to confirm that you are either a current or former customer of Latitude Financial.
Why should I register?
Registering will give you access to updates about the progress of the investigation.
Is there a deadline for registering?
At this stage, there is no deadline for registering.
Do you have to prove that I am a current or former customer of Latitude Financial?
Not at this stage.
In the future, you may be asked to provide further information about your account with Latitude Financial, but at this stage you do not need to provide any documentation or do anything to prove that you are a current or former customer of Latitude Financial. You should keep all records of your communications with Latitude Financial.
Will it cost me money to be part of the Latitude Financial Privacy Breach investigation?
No, it will not cost anything to register. Registering will not expose you to any out-of-pocket cost.
Will it cost me anything if the investigation is unsuccessful?
No, it will not cost anything to register. Registering will not expose you to any out-of-pocket cost.
The above information is related to claims in Victoria. For claims outside the state, please contact our office for specific information as potential claims and time frames vary from state to state.
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